Returns & Refunds Policy
This policy applies to orders placed directly though gmod-uk.co.uk
If you're not happy with your purchase, we accept returns of unused items within 30 days of delivery.
Once the return is received and inspected, GMOD UK will issue a full refund (excluding the original shipping cost).
Please allow up to 3 working days for your return to be processed after it arrives.
Important Notes:
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Items must be returned unused, in their original packaging, and in the same condition they were received.
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We are not responsible for items lost or damaged in return transit — we recommend using a trackable and insured shipping method.
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Refunds can only be issued once the item is received or proof of delivery is provided.
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We cannot accept returns for items purchased through other sellers (e.g., distributors, retailers, or marketplaces).
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Items returned in an unsuitable condition may not be eligible for a refund and could be returned to you.
All returns will be inspected upon arrival.
See our full terms and conditions here.
For all other enquiries, please fill out our contact form here.